General terms of use

Adventure Awaits You!

General directives

The Lessor, Boat Finder Ltd. a nautical tourism company from Dubrovnik, Croatia - offers a rental advertising application for all types of vessels (boat, yacht, speedboat, kayak, jet-ski and anything else that serves to transport passengers or travel by sea). Furthermore, except rental, Boat Finder Ltd. also offers special services that offer the possibility to enjoy the sea (trips, sightseeing, short excursions, fishing experience, etc.). This is offered with a skipper or without, depending on the need.

All participants in this business must comply with the Terms of Use and, if such a rule is breached, Boat Finder Ltd. reserves the right to delete the user.

Prices / Terms of Payment / Reservations

All of the provisions in the Terms / Conditions of Payment / Reservations represent a legal obligation both for the Lessee and Boat Finder Ltd.

The rental price includes:
- boat with equipment (according to equipment list);
- insurance of boats and passengers;
- cost of mooring at the port of departure;
- standard charter base services.

NOT included in the rental price:
- fuel costs;
- payment of a marina which is not parent;
- payment of berths for vessels outside port of departure;
- port taxes;
- other taxes.

Confirmation of the booking is obtained only after payment has been made in writing.

The vessel will be delivered to Lessee only if the reservation has been paid in full. If the Lessee does not make payments according to the above provision, Boat Finder Ltd. reserves the right to cancel the reservation.

The Lessee, upon payment of the reservation, confirms the agreement with the Terms of Use which represent a legal obligation for all business participants.

If additional services are required to be paid, such as: transfer from an airport or other location, spinnaker, genaker, outboard engine, etc., it is important to confirm them no later than 7 days before the start of the rental. Other services, such as hiring hosts and / or skippers, need to be arranged prior to booking confirmation.

The sojourn tax is paid in cash according to the mentioned and confirmed crew list in the amount of 7,00 kn day / per person.


Reservation cancellation

All customers who wish to cancel their reservation are obliged to notify Boat Finder Ltd. in writing and accordingly respond to the situation by cash. Boat Finder Ltd. reserves the right to charge it as follows:

- 50% of the price if canceled 15 days before the start of the rental;
- 70% of the price if canceled 7 days prior to the start of the rental.

THE MONEY WILL BE FULLY REFUNDED IF THE RESERVATION IS CANCELED A MONTH OR MORE BEFORE THE START OF THE RENTAL. FURTHERMORE, A FULL REFUND WILL BE GIVEN IF THE REASON FOR RESERVATION CANCELLATION IS ILLNESS, DEATH IN FAMILY OR SEVERE WEATHER. If the canceled vessel is found to be replaced in the short term by the reserved time, then the money is returned in its entirety.

Check-in / Check-out

The delivery and return of the vessel within the time limit depends solely on the agreement with the guest and accordingly to that Boat Finder Ltd. reserves the right not to specify the exact time limit for the takeover or return of the vessel. The owner of the vessel also works on the above, so we emphasize that Check In / Check Out is arranged by all three business participants: Boat Finder Ltd., Lessee and owner of the vessel.

Obligations of the vessel owner / Tax paying

The owner of the leased vessel shall be liable for all items and all that is strictly in accordance with these written Terms of Use. Boat Finder Ltd. reserves the right to delete users who do not comply with the Terms of Use.

The owner of a vessel that wants to rent a boat is obliged to have a company or craft from which he issues an invoice for a specific service, as well as paying all the necessary insurances for the vessel and passengers. He is also in need to price include VAT (if his company is in the VAT system), as well as an 15% commission fee for Boat Finder Ltd. on each individual service.

Boat Finder Ltd. charges a commission of 15% for each of the above mentioned services to the client.
The owner of the boat is not entitled to give his / her contacts until the reservation payment has been made in full. After the reservation payment has been made, the Lessee will get contact from the owner and vice versa for further negotiation of the vessel's delivery and arranging other details.

Final directives

In the event of a dispute or misunderstanding, we will strive to resolve them solely in a "peaceful way". However, if there is no possibility of resolving misunderstandings in such a manner, we undertake the jurisdiction of the court in Dubrovnik, through the legally prescribed provisions of the Law of the Republic of Croatia.
Boat Finder Ltd. prohibits the use of these written terms, which are written, compiled and enclosed in accordance with the business of Boat Finder Ltd.

For all questions about these Terms of Service, please contact Instaboats team at info@instaboats.com

 

Payment

We accept the following credit cards: Visa, MasterCard & Maestro

Maestro Mastercard PayWay Visa

Security Statement

Boat Finder Ltd. uses the T-Com’s Pay Way which applies the most modern standards of data protection – the Secure Socket Layer (SSL) protocol with 128-bit data encryption and MD5 algorithm. The ISO 8583 protocol ensures that the data exchange between the T-Com system and the authorization centers of credit card companies is made over a private network that is protected from unauthorized access by a double-layer firewall.

 

 PayWay

 

Disclosure of Your Identity

Boat Finder Ltd. is committed to protect customers personal data in a way that it collects only the necessary, basic information about customers / users that are necessary for the fulfillment of our obligation to inform customers about the way we collect data, and gives customers an option of using their data, including possibility to decide whether or not to remove their name from lists used for marketing campaigns. All user information is strictly confidential and are available only where such information necessary to perform the job. All employees of Boat Finder Ltd. and business partners are responsible for compliance with privacy principles.

General Payment Terms

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

Boat Finder d.o.o.
Gorica Sv. Vlaha 137, 20000 Dubrovnik, Croatia
Emailinfo@instaboats.com
Phone: 00385 95 199 1518

MBS: 4852893
Tax ID: 23685751710
IBAN: HR8424070001100017729

Kind regards,

 

Dado Milicic

InstaBoats

OIB : 23685751710

Gorica Sv. Vlaha 137

20000 Dubrovnik, Croatia

 

instaboats.co